Shipping & Returns

Shipping and Returns

How long will it take for my order to ship? Your order will ship within 3-5 business days.
 
How long will it take for my order to arrive? Depending on the chosen carrier and delivery location, anywhere from 3 days up to 7 days . Please note, if needed sooner please send an email with your order# to [email protected] and we can quote the shipping difference and if approved we will send a square invoice and once paid will ship the order.
 
Does Whiskey Glitter ship internationally? Currently we are not set up to ship internationally.
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Can I return my purchase for a refund? New and handmade items are eligible for return if they arrive to you in a damaged condition. In order to receive a refund for a damaged product you must notify us at [email protected] within 24 hours of receipt of your order describing the damaged product. The product must be in the original packaging and in the same condition when received.  Pictures of the damage are required to be sent to receive a refund or replaced product. 

          Damaged items must be returned to : Whiskey Glitter 2947 Cummings Hwy Chattanooga, TN 37419 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

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